Welcome to NOW, a platform that brings together people with the same interests and hobbies, to create real-life experiences (“Platform”).
This Privacy Policy (the “Policy”) explains how information about you and others is collected and used on the Platform, which is owned and operated by NOW Hangouts Ltd. (“Company”, or “we”, “us”, “our”).
We are committed to complying with applicable data protection laws, including the EU and the UK General Data Protection Regulation (GDPR).
We do not knowingly collect information from minors under the age of 13. If you have reason to believe that a child under the age of 13 has provided personal information to us through the Platform, please contact us and we will endeavor to delete that information from our databases.
This Policy may be amended from time to time. We will post any change to this Policy on our Platform, at a reasonable time in advance of the effective date of the change, and we will also make efforts to proactively notify you by email of the changes if we have your email address.
If you have any questions about our Platform or this Policy, you can contact us at [email protected]. You can contact us in English, Hebrew, and Spanish.
| Scenario | Purposes | Categories of information processed |
|---|---|---|
| Registering to the Platform | ||
| **** | ||
| **** | Providing you with the functionality of the Platform and contacting you regarding administrative issues related to the Platform, this Policy or our Terms of Use, or for support and maintenance purposes | Phone number, date of birth and username. |
| You may also provide your profile photo(s), a short biography, your hometown, and your social networks accounts (Instagram, Tiktok and YouTube). | ||
| We refer to this as ''Registration Information''. | ||
| You must register to the Platform in order to use it, but you do not have a legal obligation to do so. | ||
| Activity on the Platform | Operation of the Platform; provision of Platform features and functions; transmission of notifications to you. | |
| Giving other users information about who viewed their profile. | The Cliques and Hangouts you joined and Lineups you liked, Cliques, Hangouts and Lineups you created, chat conversations you participated in, your live location (when you choose to actively share it), the notification settings you set for the Platform, your offline score, the profiles of other users that you have viewed. | |
| Your "Now Plus" preferences and content (e.g., your video profile picture, your avatar, etc.), if you are enrolled to Now Plus. | ||
| We refer to this as "Activity Information". | ||
| Some of your Activity Information may indicate Special Categories of Data, such as your sexual orientation, political opinions, religious or philosophical beliefs, based on the Cliques and Hangouts you joined or created. | ||
| Clique chats, Hangout chats and private chats | Facilitating communication between Platform users | The chat conversation you participate in, your Registration Information, the content of the messages you send (including any GIFs, stickers, pictures and videos you send). |
| We refer to this as ''Chat Messages''. | ||
| We do not actively monitor or read your Chat Messages unless another Platform user submitted a complaint about your message or about you. | ||
| Please use discretion when chatting with other Platform users and sharing content on chat conversations. Note that your Chat Messages will be shared with all users participating in that chat conversation. | ||
| Purchases | Providing you with "Now Plus" features, if you subscribed to this service | Your payment details. |
| Reports of abuse and inappropriate content | Content moderation and removal of inappropriate or illegal content (e.g., bullying, sexual content, violence, etc.) | Registration Information, Activity Information, Chat Messages content, any additional information provided in the report. |
| We refer to this as "Report Information". | ||
| We process some of the Report Information through automated means and may temporarily suspend your account based on those means. | ||
| Contacting you regarding inquiries or transactional messages | Responding to your inquiry; contacting you with transactional messages; our business development; maintaining our customer relations with you | Your name or username on the Platform; your contact details; the contents of your inquiry. |
| We refer to this as “Inquiry Information”. | ||
| You do not have a legal obligation to provide your Inquiry Information; however, if you choose to not share this information with us, we may not be able to respond to your inquiry. | ||
| Inviting others to join the Platform | Obtaining new Platform users | Invitee's phone number and contact name (as saved to your phone); an indication whether the invitee registered to the Platform through the registration link. |
| YOU ARE SOLELY LIABLE FOR PROTECTING THE PRIVACY OF THIRD PARTIES WHOSE PERSONAL INFORMATION YOU PROVIDE US, AND FOR OBTAINING THEIR PRIOR CONSENT TO DO SO. WE WILL NOT BEAR LIABILITY FOR ANY DAMAGES THAT MIGHT INCUR TO THOSE THIRD PARTIES AS A RESULT OF YOU SHARING THEIR PERSONAL INFORMATION. | ||
| Collecting analytics about your use of the Platform | Operation of the Platform; improvement and enhancement of the Platform | When you use the Platform, we collect information about your interactions with the Platform, including the pages you viewed and the actions you took while using the Platform. |
| We refer to this as "Analytics". | ||
| The Analytics do not directly identify you and we use them to learn about the general usage of our Platform (e.g., how many users clicked a certain page). |
We collect the personal information from several sources:
We will not share your information with third parties, except in the events listed below or when you provide us with your explicit and informed consent.
| Scenario | Purposes | Examples of Third parties involved |
|---|---|---|
| We will share your information with our service providers who assist us with the internal operations of the Platform. These companies are authorized to use your personal information in this context only as necessary to provide these services to us and not for their own promotional purposes. | Operating the Platform and our business | · Amazon (AWS) |
| · MongoDB | ||
| · Google Firebase | ||
| · Payment processors such as Google and Apple (when you subscribe to Now Plus | ||
| We will share your Profile Information and Activity Information with other users of the Platform. For Activity Information related to Cliques, this depends on the Clique's privacy settings. For Activity Information about the profiles of other users that you have viewed, this depends on whether you have not opted-out of this. |
We will also share your Activity Information with third-party social media platforms, when you choose to share a certain activity on those platforms. | Operating our Platform; providing the functionality of the Platform you requested | · With other registered users. · With TikTok and Meta, if you choose to actively share it. | | We will share your live location with other Hangout members, if you choose to share this information. | Providing the functionality of the Platform you requested | Other users participating in the Hangout, where you actively choose to share it. | | We will share your Chat Messages with other users participating in the chat conversation with you. | Providing the functionality of the Platform you requested | Other users participating in the same chat conversation. | | If you abused your rights to use the Platform, performed an illegal conduct through the Platform (e.g., shared abusive content on the Platform) or otherwise violated any applicable law while using the Platform. | Responding to, handling, and mitigating suspected violations of law in connection with our business | Competent authorities, legal counsels and advisors. | | If a judicial, governmental, or regulatory authority requires us to disclose your information. | Complying with a binding request from a competent authority | Competent authorities. | | If the operation of the Platform or our Company is organized within a different framework, or through another legal structure or entity. | Enabling a structural change in the operation of the Platform and our Company | The target entity of the merger or acquisition, legal counsels and advisors |
Some of the third parties with whom we share your personal information may be located outside of your jurisdiction. If we transfer your personal information for processing at locations outside your jurisdiction, we will abide by the data transfer rules applicable to these situations.